Virgin Mobile Complaint - Virgin Mobile is a ripoff
I had a Virgin Mobile phone
First of all the phone was clunky ancient, and in retrospect a ripoff for a 100 bucks. I ended up using it less than a year, b/c the service was so poor.
Also for $25 a month auto-topups, using mostly txt msging, I thought I would always have a few spare minutes. There must be something wrong with the billing system, because I always seemed to run out of minutes. I must have spoken less than 10 minutes, and had a few dozen msgs, but had msg packs.
In addition, the service was unreliable. Sometimes msgs would fail to deliver, or it would take up to 8 or 10s for someone to receive a call standing right next to you; in other words, you are waiting before it actually even started ringing. Don't get VirginMobile; the company is a swindle and a ripoff, and the customer service is unreliable.
Very unhappy with VirginMobile. Another friend told me they could have told me that. Don't bother with VirginMobile.