Safeway Inc. Complaint - Do it yourself and still pay more
CALIFORNIA -- Has anyone noticed the lack of open lanes when checking out? Of course you can always find a few of those 'self-check' lanes open. Scan it, bag it and do everything yourself and still pay outrageous prices.. Hmm. I've been shopping Winco for the past year and can't believe the difference in cost. I save my family an average of $50 per WEEK compared to Safeway. When I need to pick up an item or two and go to Safeway I feel ripped off.. Last time I used the self-check my change came out of the machine, dollar by dollar flying past my legs to the ground. And the whole self check out system is frustrating. If you look around for help, the one employee who is supposed to keep an eye on the lanes is lolly-gagging, chatting up the next cashier instead. Hellooooo, open up some more lanes! Nowadays I just use our nearest Safeway for the bank and I'm outa there. I enjoy bagging my own groceries when I know I'm saving $200 per month on groceries and I no longer have people greeting me or asking me if I'm finding everything allright, without even looking my direction. If you're going to force your employees to greet all customers, make sure they mean it. Oh, and it's been nice no longer having our milk spoil and turn chunky in 3 days..