Careful Carriers Complaint - False Advertising - Movers
CYPRESS, TEXAS -- Careful Carriers of Houston, located in Cypress Texas turned out not to be as advertised. Their web page says "We offer flat rates! No hidden charges!!! No trip charges!!!
THEY LIED!!!!!!!!!!! They offered me a flat rate of $199 for the move of one bedroom of furniture from my house to my daughter-in-laws house. Once the truck was loaded they said that it would cost $60.00 more than what was quoted for the trip fee and that the fee would change when they got to the apartment. We refused and wanted them to unload the funiture and they closed and locked the truck and just sat there holding the furniture hostage until we came up with $60 more dollars. Oh, and it's all cash so there is no record of it. This is a very DISREPUTABLE company.
My daughter-in-law just called and they are charging her $100 dollars to get carry her furniture up the stairs and if she doesn't give it to them they will leave the furniture at the curb. So this one bedroom of furniture is now going from the quoted "flat rate" of $199 to $360.
DO NOT USE THIS COMPANY!!!!!!!