Lufthansa German Air Line Complaint - Uncontrolled sreeming, not crying children, around our seating area.

Review by Nie wieder on 2009-07-11
SURREY, B.C. CANADA -- I will not fly again with Lufthansa until I see some rules enforced regarding undue behavior.
A baby crying is acceptable. But screaming and no
letup, with parents to green to take care of it.
What about staff, who are standing around looking on. Sure seems ineptness to me. Do you train your personnel to take charge?
I asked one of the parents if this was all they could do. Then I showed them how. With love and firmness.
Yes, we raised four boys. All are professionals with their own families. Love and firmness is what it takes. How about some of that for ALL passengers, who by the way are paying for the trip?
Can I expect a reply?

John N. Fengler
Comments:14 Replies - Latest reply on 2009-07-12
Posted by yoke on 2009-07-11:
I sat next to a person like you years ago when I was flying from CA to CT to visit my family while my husband was deployed serving out country. Like what the passengers around me said about him, maybe he should have flown business or first class. AS soon as he saw that I had 2 kids with me (they were not crying or misbehaving) he demanded another seat. He told the flight crew he could not be near children as he had alot of work to do.
I think the OP may have over reacted when the child did not quiet down when he expected the child to. He had no right to tell the parents how to parent.
Posted by Anonymous on 2009-07-11:
The flight attendants are not babysitters. They have no responsibility over passenger's kids. Personally, I would not want a FA to tell me how to parent.
Posted by Eloise on 2009-07-11:
'Uncontrolled sreeming'
You must be an impressive example of fatherhood. You raised four children all without the ability to spell 'screaming'.

'Sure seems ineptness to me.' Maybe you were too busy teaching them how to write a complete sentance.

Those poor parents were probably doing the best they could and your comment made them feel even worse than they already did. Did you ask if you could help? Did you offer to hold the baby so they could take a deep breathe? No you were far too busy being snide and unhelpful!
Posted by Anonymous on 2009-07-11:
When you had your first child, you were probably pretty "green" too, I imagine. What did you expect the FAs to do? Ask the parents to leave the flight? Next time, try to remember what it was like when your children were babies and even firm love wouldn't quiet them down.
Posted by Disaster Worker on 2009-07-12:
I'm rather with the poster on this one if truly the parents don't make any attempt to correct their children. I see too many children that act like uncontrolled animals with their parents idley standing by. What happened to parents actually teaching their children how to behave in public? I did raise two children that are now responsible adults. It can be done. "No" needs to be put back into the vocabulary of parents.
Posted by Anonymous on 2009-07-12:
I have been on many flights with screaming children. My solution is good silicone ear plugs and my noise cancelling headphones. Never travel without them. Leave the parenting, or lack of, to the parents of the screaming child.
Posted by tnchuck100 on 2009-07-12:
My name is Jeffrey. I four years old.
Posted by D. on 2009-07-12:
It's up to the parents to control their children, not flight attendants! Besides, it may not be a behavior problem. Little kids can experience painful ear problems while flying.
Posted by Anonymous on 2009-07-12:
DB, the ear problems are no joke. On my last flight to Singapore, the little girl behind me was having some very painful ear "moments". I was very impressed when the FA came over to her and gave her some hints on how to stop them from hurting. She even found her some hard candy and water to drink so she could ease the pain. It worked! That FA went out of her way to help--something that you don't see too often any more because they just don't have time with the passenger loads on board.
Posted by Anonymous on 2009-07-12:
go away, John. this is a completely useless complaint.

my money says you will fly Lufthansa again.
Posted by Starlord on 2009-07-12:
tnchuck has heard Bill Cosby's 'Himself' album. I was thinking Jeffrey when I read this complaint.
Posted by Starlord on 2009-07-12:
tnchuck has heard Bill Cosby's 'Himself' album. I was thinking Jeffrey when I read this complaint.
Posted by BokiBean on 2009-07-12:
Hahahah! I had forgotten about Cosby's Jeffrey and wondered what that comment was about! :D
Posted by Eloise on 2009-07-12:
I completely agree the parents' were responsible for the situation if not for the fact the child in question is a baby (s/he can't even control his own limbs)

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