Northwest Airlines Complaint - Northwest is no longer my carrier
I had flown with Northwest for many years while in the military, and then after. I swore by them, and would always tell anyone to fly with Northwest. I would not ever again. We went from Milwaukee Wisconsin to Memphis, with our final destination being Montego Bay, Jamaica. Our flight in Memphis sceduled to leave at 10 A.M. was cancelled due to crew. 200 and some odd people all going on vacation. honeymoons, or in the case of my brother-in-law going there to get maaired. There were 13 of us on that flight who had planned this trip for over a year. NWA cancelled the flight for crew that day in Memphis. Oh yes, they put us all in hotels as there were no other crews or airlines available. Yes, they gave us a meal voucher that would not cover anything, much less make up for the all inclusive resort we were to have been staying at. They made the bride and grrom be forced to be married in Memphis in a makeshift ceremony due to them not being in Jamaica for 48 hours prior to their wedding. Beyond all of that, they really ruined a vacation for my wife and I, basically ruining 2 days of our vacation, and all we got for it was an extremely rude manager at Memphis, no seat assignments on an overbooked US Airways flight(Kudos to US Airways for making it right and doing EVERTHING they could to get us there), and a very polite "Go pile sand" letter from the complaint department. I am in the most polite tone going to say and spread the word just as much as I used to when I would say go FLy NWA. Well now I am saying I will never fly them again, nor would I ever recommend them. I will also NEVER fly Delta as they are now partnered. What a shame that a company can treat it's customers this way and not even care. In this time when the economy is the way it is, I find it shocking that an airline would act in this manner.