Performance Tire Complaint - Do Not Buy Here Unless You Want To Waste Your Money

Review by bumpntrunk on 2009-07-14
ALPHARETTA, GEORGIA -- BUYER BEWARE!!! DO NOT BUY TIRES FROM THIS STORE IF YOU WANT TO DRIVE SAFE!!! I went to this store based on Goodyear product reputation for tires AND to also get alignment done as well. I was told at time of purchase the tires had a 50,000 mile warranty. After only 10,000 miles the tire tread was splitting off on the inside lip. I could actually see the white belt fibers all the way around the tires. I brought the vehicle back to this "place of business" (if you can call them that)and explained what had happened and I had my original receipt and that the tires were still under warranty. They said they would NOT honor the warranty and that I needed new tires and alignment AGAIN. I told them they had done both those things 17 months ago and it isn't right that I should have to pay again since either the product or their service was not done properly. They told me "9 times out of 10 it isn't their fault and that is why it is their business, not mine!" SO I have reported them to the better business bureau and I am posting this review so hopefully no one else makes the same mistake I did by going to this place and spending their hard earned money. You would think in these tough economic times they would want to try and do whatever possible to help people and generate more business but they don't seem to care about the average joe consumer (I spent $430 for 2 tires and got junk).

Hopefully the Goodyear manufacturer will do something about this as I have contacted them as well.

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