Travelocity.com Complaint - Trip Insurance Theft
When booking flights using Travelocity.com's online service, the booking AUTOMATICALLY adds trip insurance to the transaction. If you don't read all the fine print and deselect this option -- the $20 expense is automatically added to the transaction.
BEWARE OF TRIP INSURANCE BEING AUTOMATICALLY ADDED TO YOUR AIRLINE RESERVATION: When filling out the reservation - there is no indication that Travelocity will automatically add TRIP INSURANCE and force action to deselect - or be charged.
When you call, then escallate, they state most people want trip insurance -- which is an outright lie - but they insist most travelers want it and it is non-cancellable.
At best, this is deceptive, but I feel that I have been robbed.