The Limited, Inc. Complaint - Deceptive practices at The Limited
NORTH LITTLE ROCK, ARKANSAS -- I recently tried to return a handbag that I purchased at The Limited. When I purchased the bag, it was located in a section of the store with sale merchandise that was marked 30% off.
When I tried to return the handbag, I was told that I could not return it because it was a Final Sale item and that Final Sale items could not be returned.
However, there was nothing on the handbag ticket or receipt to indicate that it was a "Final Sale" item and could not be returned. I was told that there signs in the store indicating that Final Sale items could not be returned. The side of the store where I purchased the handbag had no signs saying that that merchandise was "Final Sale." When I told the sales clerk that there weren't any signs in the area where the handbag was located and that there was nothing marked on the ticket or sales receipt saying "Final Sale", she said there were signs "all over the store."
I don't know how I was supposed to know that this particular product was a "Final Sale" product.
I consider this to be a very deceptive practice, and would not feel comfortable buying merchandise at The Limited in the future, because of their unethical and deceptive practices.
I have shopped at The Limited for 20 years, and have a Limited charge account. I am definitely going to cancel my charge account and will not shop there again.
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