Yonkers Quality Sound, Yonkers NY Complaint - Do not trust these people!!!!
YONKERS, NEW YORK -- I took my car in to Yonkers Quality Sound in Yonkers NY to get a brand new MP3 player installed. They assigned a technician, who was obviously in training, to do the job without any supervision. Not only did they ruin the player itself, but hacked up all the wires to the car's amplifier, ruining it beyond repair. A lot of extra wires were added in an attempt to cover their mistakes. total cost to repair all the damage was $900. although we have proof of their work, they denied ever having worked on my car. HOWEVER! they still offered $500 to resolve the dispute. This was 6 months ago and no payment has been received yet. I have made repeated attempts to contact the owner and the only response I get is the phone being slammed down after hearing obscenities. After all this runaround, we'll be seeing them in court to collect FULL PAYMENT.
This is the most unprofessional company I have had the bad luck to deal with. an investigation needs to be done on this business' affairs since it was obvious they had something to hide everytime I called. They wouldn't even give me the owners name until my lawyer contacted them. Its a shame this company is allowed to stay in business...
Everyone, feel free to write to me if you have any comments or questions!