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The Department Of Environmental Protection Complaint - Lousy Service / Liars From The Department Came Out And Tried To Blame People For Their Mistakes

Review by cosmofairy4 on 2009-07-15
For many months there has been a growing water leak, that is causing the middle of the street to cave in severely. Many people on the side of the street I live on, have called the Bureau of water and sewer operations number. They just today sent out people from the department to see if one of the water pipes in the basement is causing the leak.

Well they checked and of course due to their lack of the situation say the pipe in our basement is the cause. This all can be avoided if one of them had come out months ago, and see about the problem. It is a lack customer service, and a bunch of rude department of water and sewer monkeys coming out to try and do their job, and blame people for their mistakes.

I will find a plumber to check the pipes in the basement and see if they are telling the truth. Which most likely there not since they were so quick to tell me it must be from your house the leak is in front of your house. Yea..... so is the house directly across the street from me.

Please the city and their water and sewer department aren't doing their job, neither are the people who take complaints on their service board. Its like complaining to a brick wall with the city.
Comments:5 Replies - Latest reply on 2009-07-15
Posted by Anonymous on 2009-07-15:
If the leak is under the road, that's their puppy, not yours.
Posted by madconsumer on 2009-07-15:
what state and city?

the city will take care of it if you report it. if the leak is as bad as you say, it will have caused a drop in water pressure. depending on what state you ar ein, water is a precious commodity.

if it is a laek on your property, your have responsibile. your water bill will show if the leak is past the meter.
Posted by Eloise on 2009-07-15:
Back pedal much?
Posted by Soaring Consumer on 2009-07-15:
I bet the media would like to hear this one. I suggest contacting your local news.
Posted by BokiBean on 2009-07-15:
Our local news did a story very much like this and got results in a matter of days. Good idea, Soaring!

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