Hardee's Complaint - Rude Employees
WAYNESBORO, VIRGINIA -- Today is the last time anyone in my family will do business at a Hardees restaurant anywhere. My 13 year old son rode his bike down to get breakfast that included a fountain soda. He promptly dropped it in the parking lot. One of the employees yelled at him to get off the parking lot so their customers could park. She didn't bother to see if anything was wrong. If this were the only incidence with this particular Hardees, I would let it go. However, I am a retail manager and stop on my way to work early (before 7am) and pick up tea for my employees. I purchased 2 1/2 gallons. When I asked the drive thru person why they were different colors, he argued that they weren't - it was painfully obvious - when I asked if both containers were made that morning - he said it didn't make a difference. I left. One was left over from the day before - not sweet - not usable. I saved the receipt and took it back on my home. The manager on duty was lovely, gave me new tea and apologized. That has never happened at this place before. Their employees are constantly outside smoking - even the drive-thru person wearing the headset.