Bestbuy.com Complaint - Beware "confirmed delivery on ____"

Review by Sickof bb on 2009-07-17
I paid over $1,000.00 for an Lg Fridge on bestbuy.com because they offered free delivery. I was sent emails confirming a delivery date of July 10, 2009! I was told Best Buy would call me on July 9th to give me a 2 hr delivery time window. On the 9th no one calls me, and after several calls from me, I find out it's on backorder until possibly July 30th!Mind you, this is much needed fridge not a stereo or a TV! I end up settling for a lesser fridge that I could have had on June 20th from the local store because I needed one. Bestbuy.com washed their hands of me and simply credited my card for the amount charged! They need a name change! Beware!

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