Orbitz Complaint - Never use Orbitz! - Customer Service
I am so fed up with Orbitz. They have been useless to me. I booked 5 tickets for my family to Canada. They have hidden service fees that they don't tell you about. Also, when I booked the flight over the phone, the woman put my first and middle name together. When I called back to change it, they said they couldn't and they would have to charge me another ticket. Since I am flying to Canada, they said that the airlines might have a hard time letting me through. If there was only one line to put my name, then I would have just given her my first name. Both times that I called, I was on the phone for over an hour. It was hard to understand them because they had heavy accents.
Also, they don't seem to give you any simpathy for what they did. No sincerity. This will be my last time I ever deal with Orbitz.