SWIFT via Liberty Mutual Complaint - Lost a potential customer
First let me explain that I am not sure whether this was a new form of a bank sccount scam or just vbad customer service. I received a call from a savio menvez (he couldn't tell me what company he worked for) advertisinsing an emergency button for liberty mutual. he didn't know any relevant information about the product however I did remember seeing the commercial and I was wondering if this was the same product from the commercial. he said yes it was. so I asked him to describe the popular figure who does the commercials to be sure. he told me he wasn't allowed to give out that information. I knew he just lied to me so I asked to speak with his supervisor. after five minutes of him still trying to sell me the product (i was all ready convinced that I should get it for my mother) he finally transferreed me over. to an andy collins (i don't believe that was his real name) I told andy I was interested in purchasing the product however I wanted to know how I go about writing a complaint against mr menvez. he wouldn't tell me whether or not it was possible to even write a complaint. I then asked him for the consumer name of the product so I could look it up and purchase it online and he hung up on me. I think it was just a scam to get me to give account info over the phone. I looked up Liberty Mutual and couldn't find this emergency button I ws ready to purchase, I hope my mother still has 911 on her speed dial.