CIGNA Corporation Complaint - Excuses and Covert Harassment
I had an EEOC claim against CIGNA. I have called and written MANY times to no avail. It's been there since 2000 and not a word. Here's the gist.
CIGNA sent me for 2 psychiatric IMEs when I first put forth my claim. 1 shrink did CIGNA's bidding but was shot down by my doctors, psychologist, and neuropsych tests and brain scans.
The second shrink NEVER sent CIGNA his report despite his outright rudeness to me. And here's the kicker. My doctor treats over 2,000 CFIDS patients and is very politically active, as much as possible. Sitting in her office one day guess who came walking out of my doctor's office??? This second shrink and his daughter. I thought he was gonna faint when he saw me. When I mentioned it to my doctor she said his daughter has CFIDS and he was unable to find a doctor UNTIL HE SAW ME. However, he used his daughter's problems to qualify him as a "CFIDS expert." My doctor had words with him and then refused to send his writeup to CIGNA.
I happened to speak to the other people in my illness cluster and NONE of them went for psych IMES despite all 3 of these people being treated for MAJOR DEPRESSION. I was in counseling due to my infertility treatment with a psychologist who specialized in infertility related counseling. Not depression! When I asked CIGNA why I was the ONLY one (as my investigation turned up) sent for these IMEs I received no less than 3 nasty letters from CIGNA and their supervisors basically saying 'we are paying you, what more do you want?' Yeah, I only got paid after 2 of us sent letters to the President of CIGNA and SUDDENLY I was sent for IMEs after my first check came. Hmmmmm.
My doctor put forward that these IMEs constitutes "Disparate Treatment". CIGNA said that there were things specific to my claim. They refused to tell me or my doctors what these things were!
THE ONLY DIFFERENCES ARE: I was the first claimant, the youngest claimant and the most vocal when payment was seriously delayed. My doctor said that I was in counseling as a normal part of infertility treatment (which I stopped when I got sick). So unless they "Feel infertility is a MENTAL illness and not, as the Federal Government agrees, is an organic problem and a legitimate disability unconnected to her CFIDS" that CIGNA "acted in a manner so as to punish (me) for simply seeking benefits."
Later, when the time came for CIGNA to withhold my checks as part of their pay back for SSDI - they OVERESTIMATED what I owe them. They would not answered mine or my legal aide's letters or calls.
Now, I only get COLA adjustments every 2 or 3 years not yearly as I should. I wrote twice this past year asking them to review their payments to me and to bring my COLA and guess what? They have since refused to reply. I'm afraid going to my State Insurance Department will trigger more "reviews" for me.
And apparently, a big company like CIGNA "does not have the capability to make direct deposits of my paltry LTD checks to my bank account." Are they kidding? Since my case has been moved around to FOUR different offices in the last 10 years you'd think they'd join the 21st Century and offer direct deposit to those of us who are permanently disabled. NO. Not CIGNA.