SpeedyPin.com Complaint - Terrible quality, service and performance - Calls to overseas

Calls to overseas - Complaint

Review by H.A. on 2009-07-19

This company charged me over $300 during the last 6 months for services that very rarely work. I selected automatic recharge option when I ordered the phone card. They have been charging my credit card even though I have not been getting the service. They can hear my voice on the other side but I cannot hear them. Even though I cannot benefit from the call I still have to pay. When I called the customer service they told me that I have made calls and did not offer reimbursement. I got on the internet site and stopped the recharge. I still have balance on the phone which is fastly dwindling away while I still cannot hear anything other than rare occasions.

I will never use this service again and do not recommend it either. If you asked me last year I would say definitely go for it, but during the last six months they are turning into a scam.

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Posted by PassingBy on 2009-07-19:

The phone card services buy the 'excess' capacity from the major telecommunications companies. What this means is that those calls are handled at the lowest priority available when the call is placed. It's like recording music at a very low bit rate. You get the recording but it sounds awful.