Omni Health and Fitness Complaint - Never sign a contract with Omni
MOBILE, ALABAMA -- After singing up for a pretty shady 2 year contract with Omni I signed up for a personal trainer in April and I cancelled it with in the 3 days that I had. They told me to wait 30 days and I would receive my $100.00 deposite that I paid that day back. The first time I went up there after the 30 days of not receiving my money back they told me that they would contact National Health and Fitness and see what was going on and call me. After receiveing no call after 2 weeks I went back up there and they told me that they, National Health and Fitness, is going to mail me a check back. After yet another 2 weeks of not getting my money back and visiting the club once again they told me to call National Health and Fitness myself to see what was going on. After a nice chat with those "special" people they said that they had no proof. After telling them that it shows on the contract how much I paid they said they would finally send me my money. As another week went by and not money I contacted them again they said that they don't see where they have ever pulled the money out of my account and would need a bank statment. After that glorious reading lesson, stating that it clearly shows on the contract I paid in cash they said they would have to clearify that with the club. Yet, after another couple of weeks, no refund. I contacted National Health and Fitness they told me just to take it up with the club, Omni. After a visit with the manager and a call to National Health and Fitness they said they would send National Health and Fitness an e-mail and that they would be in contact with me. Another week, no response. After another visit with the club, and yet another promise of my refund, and a call to national fitness while I was there they said I would have my money back in my account in no later than 3 days. Needless to say its been a week and 3 days and no money. Another visit to Omni and yet another lousy promise of my refund. Who knows when I will ever get my refund back and its the middle of JULY. And I have spoken with several other club members and like me they are telling people do NOT sign any sort of scandelous contract with them. They will just try to lie and give you bullcrap to get and keep your money. They are extreamly SNEAKY!!!