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M and T Bank Complaint - This is the Least Consumer Friendly I have ever encountered - Banking

Banking - Complaint
Review by SFC PBD on 2009-07-20
My Bank, Provident, was recently acquired by M&T Bank.
They are the least consumer friendly bank I have ever encountered. Today (before 1100 AM) my wife took a CASH deposit to them and was told they do not credit cash until the following day!
Additionally, I am in the military and even though I have direct Deposit they do not credit the deposit for almost 24 hours.

Do yourself a favor avoid them at all costs. They use your money for 24 hrs then charge you outlandish fees.

I will be switching banks!
Comments:
Posted by saj80 on 2009-07-20:
Per Reg CC, cash deposits are required to be credited to the account no later the one business day after the deposit is made, so the bank is legally within their right to do this. However, it doesn't make sense from a customer service viewpoint; find a small, locally owned bank and stay away from the large national banks.
Posted by KenPopcorn on 2009-07-20:
Don't be too quick to jump. What they are saying is that the cash will post with full availability during the same buusiness day's update. Just about every commercial bank works the same way.
Posted by fire4511 on 2011-03-24:
If you are military, you have several credit union options in the "Provident" service area.

Anything is better than "empty" (M&T)
Posted by MDSasquatch on 2011-03-24:
If you have one in your area, contact Wells Fargo and ask them about their Military Accounts; I joined them when I was on active duty and have been with them for about 6 years now. Great Bank

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