Ford Motor Complaint - 04 F-350 Super Duty DRW 6.0L Diesel
CORPUS CHRISTI, TEXAS -- What a disappointment. EGR cooling unit failure is a known problem with this engine. Did Ford own up to it? NO. Mine failed at 78000 at a cost of 2750.00. Thought I had warranty through 2010. Dealership in Corpus Christi TX sold me an ESP for 60 months at the cost of 2433.00 on 04/16/05 but made an error entering it into the Ford data base. Ford data base showed the warranty expired on 02/19/09. Neither Ford ESP or the dealership in Corpus Christi would stand up and do the right thing to deal with the repair cost even after seeing the paper contract showing the warranty start date of 04/16/05. Shame on both of them as this is the last Ford I will ever own.