Citibank N A Complaint - How to get back at one sleazy Citibank
I have a Citibank card in which I pay off the balance each month.
I recently received a notice of an APR change. The reasons given:
1) I do not make the minimum payment when due
2) go over the credit line, or
3) make a payment to us that is not honored.
Now the APR change does not affect me because I pay off the balance each month.
But I was insulted by form letter that was sent out to me.
Upon calling, it became clear to me that the company wants to get rid of "deadbeats" like myself. If Citibank insults the customer, they'll then likely tear up their card.
My answer is: don't tear up your card. Each month use the card to buy a stick of gum. Let's tie up Citibank for the billing. Granted, my return postage will cost more than the gum.
But it's worth it.