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Buy.com Complaint - Don't ever order anything from Buy.com or DeepDiscount.com - For anything.
For anything. - Complaint
On Saturday I ordered an item on Buy. Com and figured I made a mistake as soon as I put in my order. I couldn't find a phone number either they just sent me an email. I tried to get a hold of them several ways on Sunday 7/19/09. Than on Monday 7/20/09 they gave me a call I could not get a straight answer really from anyone and when I finally freaked out a bit they gave me a phone number to the acutal company sending me the item. I was trying to do a return and have the balance put back on my card and they said it was already processed. So I'm out of my expense on the item I didn't want and for me to send it back and have the balance put back on my card I have to pay to send it back for a refund.
Comments:
Posted by BokiBean on 2009-07-22:
Sunday is not a business day, not surprised they didn't answer the phone. No offense, but your mistake...you admitted that much, its just going to take a little while to correct it. Why is it their fault?
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