Porsche Exchange Chicago IL Complaint - Porsche Exchange: Beware of Certified Purchases
HIGHLAND PARK, ILLINOIS -- Purchased a certified Carrera S from Porsche Exchange outside Chicago. Called and discussed the car with the sales person several times and had him send extra photos. Told me he had all service records, books and keys. Flew to Chicago to check out. Car looked fine, didn't get chance to drive it much, but they assured me they would go thru the multi point checks for certification prior to shipping down. Several days went by before they said it was ready to ship. When I received it it did not have all sets of keys, fog lights did not work, pcm was out and it rode a bit rough. So much for certification. Called Tony the sales person who continued to assure me he would send keys and records, but never did finally avoiding my calls. Took the car to Tulsa dealership who gladly repaired it under warranty with the exception of the PCM which was $2500 and extra key $250 ea. Upon changing out the tires they literally found the words BENT written in the inside of two of the wheels...no wonder it rode rough. They were color coated HRE wheels and it cost me $1800 each to replace. Worst experience at a dealership I have ever had. All Porsche dealerships I have dealt with in the past have held themselves to a high standard as I thought this one would being a Premiere dealership. Any way I would recommend skipping these guys if you are seeking a quality certified porsche. Really disappointing. Caveat: I am now told Tony and Larry the two stooges I dealt with are now gone. Let's hope this changes things for you, because I won't be back around them to know.