Bank of America Complaint - The Number One "Legal" Thieves
Every single time I go deposit a payroll check weather is inside the branch or at an ATM my check has a hold, sometimes the hold is for 3 days other times the hold is for 5 days leaving me with no funds at all. The bank now got smart and allows people to withdraw funds it does say the account will go temporarily negative however it says nothing about any possible fees being assessed. So basically I have no money pay a good amount of $ 35 fees, and the call center people are useless because they always say the same thing “it’s your fault” they have no care in the world for what happens to others. They place the banks interest ahead of all else, they interrupt all the time, cut you off and don’t apologize as if they are above or superior than the rest.
I have asked why after 8 years of banking with them they do that. The woman’s reply was “we have to make sure the funds are available” I asked have you ever seen a payroll check come back returned on my account she had nothing else to say. I pleaded with the woman for about 10 minutes and she continued to go back to the same thing “you should know the funds were not available when you decided to take the money out” Imagine what poor customer service they have.