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Roomster.com Complaint - Very Rude - Roommate Finder

Roommate Finder - Complaint
Review by Decodecb on 2009-07-22
So basically I had an account with them for a while, and emailed people all the time and never was prompted to pay. I finally got some emails back, and of course they ask me to pay. I emailed the site because I thought it was kind like I had installed all this time for nothing.
And this is the response that I got.

RE: Help & Support
"we have been in business for six years, very successful & offer the best function. If you don't want to use us. don't. no worries."

That website is a scam.
Comments:
Posted by goduke on 2009-07-22:
Can we see the entire text of the email you sent which prompted that reply?
Posted by bearkatkitten on 2009-07-22:
Asked you to pay... pay for what?
Posted by old fart on 2009-07-22:
Whutthehellisthis??
Posted by zzrokk on 2009-07-22:
(S)cam? I doubt that.
(U)nbelievably naive? Yes.
(C)ome on!
(K)nowledge is power.
(E)nough already!
(R)oomate shopping online = Bad idea.
Posted by DebtorBasher on 2009-07-22:
At least you got an honest answer from them.
Posted by DebtorBasher on 2009-07-22:
Roommate shopping ANYWHERE = bad idea.
Posted by Wally86 on 2009-07-22:
Your basically picking up, a hitch hiker online.
Posted by nappaways on 2009-08-25:
I was looking for a place to stay in London during my holiday and while I was surfing the net I came across this website called roomster.com they offered free membership so I signed up. After few days I received many e-mails from other members, but in order to read them I had to get a membership. They offered a few membership options and I choose the 3 days option at the price of £4.97. After a couple of months I was checking my credit card statement and I realised that roomster.com was still withdrawing money from my account at full month membership fee of £18.91. I did some research and I found out that in their Terms and Condition they actually say (in a very vague way) that if you don’t cancel your membership they will continue charging at a monthly rate. However, when you are signing up for a membership they don’t specify there and then that you should close your account to avoid being charged for ever. They are apparently based in New York and they were previously operating under the name of roomster.net. Their telephone number is: 001 646 8622841 bust the fockers

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