Zales Compliment - Great Insurance Plan
OLYMPIA, WASHINGTON -- Bought a good Citizen watch at Zales about three years ago for $80-100. Added a protection plan that cost $15-20 which would replace/repair ANYTHING and EVERYTHING one time if I brought it in in the next two years.
I liked the watch quite a bit. Some of the gold plating started to wear off a little bit, but still very pleased. A month or two before the two years was up I sent it in to have them replace the band, remove the regular scratches, clean up the crystal face, etc...
They said they could not fully renovate the watch and offered a full refund or the watch back. I took the refund, but maybe shoulda kept the watch!