I have a 7 month old Philips TV. Screen has no picture but I have sound, called customer support and was given a phone number for a TV service repair store to call. They came out made repair at my home. One week later same thing all over again was told panel was bad and was no longer available. After two weeks and making phone calls to customer support they sent me a TV after I gave them my credit card info. Open box only to find a TV all scratched and looking used. This is wrong were is the quality control they think its a privilege to own there product.