Netzero Complaint - Netzero's Idea Of Unlimited Service Is 2 Hours
I am calling out to members of NETZERO dialup. Recently they started disconnecting us for what they call "inactivity" and to "free our phone line up". I mailed them and asked them to turn that service off for my account which is an unlimited use account. Their reply was it can not be turned off as it is server setting. This is not true.
Dial up users you know that downloads can take considerable time so leaving your computer idle is inevitable. A second phone line for some people is the answer. Now that extra line has been rendered almost useless.
I used AOL before using NETZERO and experienced the same auto disconnect. It was discovered later that disconnecting unlimited usage customers was illegal and they removed it. I would imagine it still is.
I urge other NETZERO users to look into this also.
NETZERO is a UNITED ONLINE COMPANY