A Solid Gold Sound Complaint - A Solid Gold Sound of Elk Grove Village had this bride in tears hours before the wedding.
ELK GROVE VILLAGE -- Worst DJ service EVER! Everything they promise online is a sham. I was NEVER contacted by my assigned DJ weeks before as they promised. I had to call them 3 days in a row. When they finally DID have a DJ call me back, he was a DJ from another company that they outsourced me to and he had NO IDEA what songs or dances I wanted. He had no lights or anything else that was "included" in my "special package".
Now I'm trying to get my money back and wouldn't you know, they won't return my calls!!! Funny how they called my 3 times in a row months before the wedding when they wanted me to do an early payment in full.
They require full payment 30 days before the event. This is NOT GOOD!!! You will have to fight and fight, and probably take legal action, to get your money back when they back out on all that they promise.
Do yourself a favor... DO NOT book A Solid Gold Sound. They ruined what was supposed to be a very happy time for me.