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CoreComm Complaint - This Kind Of Customer Service Will Put A Company Out Of Business - Cancellation
Cancellation - Complaint
CINCINNATI, OHIO -- I cancelled my account as instructed to do - 2 times via e-mail on June 14 then by fax on June 15. They never responded. Finally I called them back and the said I had cancelled on June 24th and service would stop July 14th. That was a lie on the date. Then they sent a bill for 3 months of service I would and did not receive. When I called they said I owed 1/3 of that amount but said they were going to put me on the will not pay list then hung up on me.
After more e-mails that told me to call customer service I called and after 5 times on hold for 15 min. left a message in which I was never called back.
After more e-mails that told me to call customer service I called and after 5 times on hold for 15 min. left a message in which I was never called back.
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