DHL Complaint - I WAS home TWICE -Driver LIES and says he/she attempted delivery
This is so ridiculous! I am on the phone right now with customer service. DHL is the WORST courier company I have ever had to deal with. They LIE and say they attempted delivery, when they did NOT. 2 days in a row. I was home all day yesterday and today and the driver LIES and says he attempted delivery! HE IS A LIAR! They were trying to tell me that he did knock and my "dogs" were barking when he knocked! I do NOT have DOGS!! IDIOTS!! UNBELIEVABLE!! I have waited 5 weeks for my Passport and this is what they do with it? Seeing other people's comments here, I KNOW that I am not alone in my experience of TERRIBLE service from DHL! YUCK! And to top it all off, the customer serice representative with DHL could barely understand English and I'm in Canada! What a ridiculous mickey mouse company! Is it run by monkeys?! I told them I would NEVER use their service again, nor would I ever recommend it and that I would write this on the Internet!!
So now... after many minutes on hold, there is an "in-between" person, who says that they will try to get a hold of another "hourly" driver to deliver my package! Hmm.. I will see. Problem is, if they don't, the only thing I get to do is pick up my package, after the weekend :( , AND another problem is, I don't have photo id, it's IN the package! UGH!!! SOOOOO STUPID!
Oh and it's not just DHL in the U. S.A.. it's the same here in Canada. What is wrong with this company?
DO NOT USE DHL!! DO NOT!! Read all these complaints!!