Wendy's Complaint - Wendy's Windsor Locks, CT
WINDSOR LOCKS, CONNECTICUT -- To whom it may conern,
I am writing this letter to relate some events that took place earlier this week on Tuesday at approxmaitely 8:45pm. My girlfriend and I decided to go to the Wendy's on Route 75 in Windsor Locks near the airport. We had been there before and enjoyed their food but, what happened during the night in question I will no longer go to that the fast food establishment.
When we entered when there was no one else in line and as we approached the counter, one of the staff a young lady, turned her back, walked away and refused to take our order. The reason was because the staff felt it was important to dicuss the appearance of my girlfriend. Who was dressed in a fashion that reflected todays taste of someone in there mid twenties. Mind you that we were the only ones in the establishment besides the workers and there were six Wendy's employees standing around discussing my girlfriend and ignoring their training to actual provide the service that we were there for. My girlfriend was embrassed to say the least and we left before ANY member of the staff actually addressed us, and we had been standing there for about two mintues. You can understand I was upset as well and when we were about to exit the parking lot. I quickly went back inside to find out if I take my complaint to someone higher up then the shift supervisor at the time. The best she could do was give us the phone number to the restruant. When I called the same shift supervisor picked up.
This caused even more frustration because we felt that this episode wouldn't be handled any better than our intial treatment. So after some internet reasearch we talked with corparate side of Wendy's who told us that the owner of that franchise would be in touch with us. Please make your readership aware of the treatment we received just trying to grab a evening snack. Ive never done this before but felt compelled to speak out.