T-Mobile Complaint - WARNING!!! RIP OFF RIP OFF RIP OFF!!!!!!!
Tmobile is full of it. I have a family plan with my husband and our bill is $132 and some change per month. The only extras we have is Caller Tunes which is $1.49/month and 1000 txt msging, because we text a lot, for $14.99/month. This company will get you in any way shape or form! The economy is so terrible right now and my hubby and I decided we need to lower our bills to save money. After I paid my bill for $132, I then clicked on the "change plan" button. Well I selected the lowest possible plan for us and when I reached the "process order" screen, it said that I would be charged $32.68 just for lowering my bill, I thought, "o. k well it's tmobile, the people who like to take people money anyway that they can, so I went through with the switch and paid $32.68 to change my plan. But then I go back to the "Home" screen after I logged out and then logged back in, and it says I owe another $32.68, for my husband's phone, I guess. So that means I will have paid $65.36 just to change our plan when they made it look as if I was only paying $32.68 for both phones to switch. If I had to pay $32.68 for both phones, why didn't it say my total was $65.36 at the end of the process instead of just $32.68??? THIS IS A WARNING: This company is a SCAM!!!! Please don't choose them as your provider.Then you are locked into a 2 year agreement with them. And if you decide to lower your plan, they lock you into another 2 year agreement, so that's four years with TMobile unless you wanna pay $200 just to get out of it! I'M GOING TO SAY IT AGAIN FOR THOSE OF YOU WHO GET CONFUSED AND CAN'T UNDERSTAND WHAT I AM SAYING, THIS IS A W-A-R-N-I-N-G! I DO understand that when I sign up for service with a mobile provider I am locked in for two years. I am just warning those of you who might think of getting TMOBILE, that is all. Thank you, have a FANTASTIC DAY!