Frigidaire Complaint - Frigidaire freezer FKFH21F7HW
I originally purchased freezer on 07/12. Delivery was 07/18. On 07/19 I called repair because Power Failure light was continually on. On 07/20 I called again and said there was a large gap of the gasket on the right side of the freezer. On 07/21 I called again and said that the frost free freezer was full of ice. On the inside top, along the door. When you open the freezer icicles drop off everywhere. I purchased this from Best Buy. They have been great. They called me the next day and said they were delivering a new freezer on Saturday, 07/25. I received this new freezer yesterday. I inspected the freezer and saw no gaps in the gasket. As the freezer got cold, the Power Failure light came on (and has stayed on) and a gap has formed along the right side just as it did on the last freezer. After the freezer was on for approximately 8 hours, it started to form ice on the inside top and along the door. Once again in the same places. How can two same model freezers, $700+ even pass inspection?? Now what am I supposed to do. I purchased a new freezer because of the Energy Star. My old freezer was just sucking up the electricity. Now with two Energy Star Fridgidaire freezers in one week, they are both sucking up the electricty because of the faulty gaskets. I have contacted The Geek Squad who hold the repair part of my warranty. They will contact me this week. I have another problem with staying home from work for a four hour stretch to wait for a repair man. I cannot believe the work involved in taking food out of one and putting it into another freezer to have it be a faulty freezer once again.