Penske Truck Rentals Complaint - Overcharge - truck rental

Review by rippedoff101 on 2009-07-25
Back in February we needed a truck rental to pick up a set of bunk beds from Walmart since we have no vehicle that would accommodate such a pick up. We checked out the local truck rental places and got quotes. We live in Central City, Pa and the truck rental is in Johnstown, Pa. We only needed the truck for a few hours; just long enough to pick up the bunk beds, drop them off at our house and return the truck. We were quoted $36 for the trip and whatever gas we used. We only had the truck for approximately an hour and when we returned the truck, we had to pay almost $80 and that was not including the $20 that we put into the gas tank, even though we did not use that much in gas. What a rip-off! I would not suggest them for anything. They quote you one rate and then charge you another.
Comments:3 Replies - Latest reply on 2009-07-25
Posted by Anonymous on 2009-07-25:
Was the $36 quote in writing? What do they claim were the extra charges?
Posted by Anonymous on 2009-07-25:
I know they will charge you if you don't have it clean like it was when you got it or if you don't fill up the gas to where it was when you got it. I am curious too what they said the charges were for.
Posted by Eloise on 2009-07-25:
Some more information would have been helpful.

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