Penske Truck Rentals Complaint - Overcharge
Back in February we needed a truck rental to pick up a set of bunk beds from Walmart since we have no vehicle that would accommodate such a pick up. We checked out the local truck rental places and got quotes. We live in Central City, Pa and the truck rental is in Johnstown, Pa. We only needed the truck for a few hours; just long enough to pick up the bunk beds, drop them off at our house and return the truck. We were quoted $36 for the trip and whatever gas we used. We only had the truck for approximately an hour and when we returned the truck, we had to pay almost $80 and that was not including the $20 that we put into the gas tank, even though we did not use that much in gas. What a rip-off! I would not suggest them for anything. They quote you one rate and then charge you another.