Spirit Airlines Complaint - No Refunds...No Credit
NASSAU, BAHAMAS FT. LAUDERDALE, FLORIDA -- On Monday July 20, 2009 my party of 9 was schedules to fly back from Nassau to Ftl Lauderdale. Upon arriving at the gate of Spirit after customs, etc, we were informed that the flight was cancelled due to weather. Mind you, Jet Blue and Bahama Air only delayed their flights for a 2 hours until the weather passed. Spirit informed us that there would be no reimbursement whatsoever. We were left to our own resources which turned into a nightmare, sot me over $ 2,000 extra for one-way tickets to Florida for 9 passengers. With no credit at all, I am out over $ 3500. just to get to Ft. Lauderdale in order to make my flight on Southwest the next am @ 10:00am to get home to Amarillo, Texas. We made a phone call to Spirit on Wed.,7-22-09 and was all but told to just deal with it.
These people think they can do whatever they please and I guess they can. They have. My only recourse is to write to the better business bureaus wherever they do business and try to alert other unsuspecting individuals contemplating doing business with them. NEVER AGAIN.
More Reviews on Spirit Airlines: