Neiman Marcus Complaint - What is happening to Neiman Marcus in King of Prussia?
KING OF PRUSSIA, PENNSYLVANIA -- Who would expect a sales person at Neiman Marcus to be nasty in designer sportswear or anywhere in the store? I have shopped there faithfully since the store opened. Who would expect a sales person there to have the demeanor of someone greeting the mourners at a funeral home? I must say this person did look out of place, and she was the only sales person in the store wearing khaki colored pants, rather than a dark color.
My previous experience in that department was to be put in a room and when I needed another size there was no one to get it for me because the sales person was "in the back". This was completely the opposite!
This woman put me in an empty dressing room and counted the items she placed there very carefully. It seemed as if she could see every move I made to the point I began to wonder if I was on candid camera. It was freaky! The split second I took off an item, she was knocking at the door asking to remove it. I tried an item that was a bit tight, and without opening the door, she asked if I want another size! When I looked out, she was either was hovering at the door or was staring at something at her work station next to the room. There was no sign in the room saying it had surveillance, but it sure felt that way!
I made the grave mistake of referring to a color as a light orange. I was rudely corrected and told it was called "mango". Then she had the audacity to tell me that among the two tops I handed her one wasn't the size brought in! Finally it was resolved, when figured out she was confused.
What a nightmare! Of course, there was no floor manager to be found. Who needs that? I will shop at Nordstrom in the future.