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Vegetate Restaurant Complaint - Booking policy

Review by jpdoyle on 2009-07-25
WASHINGTON, DISTRICT OF COLUMBIA -- Be wary of Vegetate, D. C. booking policy. If ANY member of your reservation does not turn up then the restaurant charges EVERY person in the original reservation with a $30 charge. Seems like a very unfair policy.
Comments:16 Replies - Latest reply on 2009-07-26
Posted by Soaring Consumer on 2009-07-25:
That is absurd! What kind of restaurant is this? If I heard that I would have just walked out.

Please give us more info.
Posted by Anonymous on 2009-07-25:
Do they make this known when you make your reservations?
Posted by Anonymous on 2009-07-25:
I don’t see how that can be legal. I have never heard of such a policy
Posted by Anonymous on 2009-07-25:
I would leave immediately. If they advised me after we ate I'd get cash, pay for what I ate and leave. That is a ridiculous policy.
Posted by Anonymous on 2009-07-25:
Sounds like a greedy, snobby establishment in my opinion.
Posted by Anonymous on 2009-07-25:
Family owned establishment.... the Obama family.
Posted by Eloise on 2009-07-25:
I've heard of this before. It only comes into play if you fail to show up for your reservation. It really cuts down on no shows.
Posted by Ben There on 2009-07-25:
Here is the text from the website: "A credit card is required for all reservations for parties of 6 or more. Any changes or cancellations must be made at least 24 hours in advance or you will be charged a $30 per person fee based on the number of people in your original reservation."
Posted by jktshff1 on 2009-07-26:
Looking at the website, there ain't much of a menu. I believe you could get better somewhere else.
Posted by grandma005 on 2009-07-26:
The food doesn't sound like it is very good. For $30.00 find another Restaurant.
Posted by Ben There on 2009-07-26:
This is a trendy award winning restaurant that incorporates design, art and music, unique bar drinks, as well as a creative all-veggie menu with foods grown from local farms...

If this destription has turned you off, you are probably not in their target audience and should be eating elsewhere anyway. That said, there are lots of people who crave this type of restaurant. When demand is a lot greater than supply you can get away with a $30 charge when large parties cancel.
Posted by Eloise on 2009-07-26:
So it is not $30 per person for one no show. It is $30 added to the whole bill. The OP needs to rewrite this review.
Posted by Ben There on 2009-07-26:
Its also only for parties of 6 or more than cancel less than 24 hours in advance. That is a lot of lost revenue as it is really hard to replace a 6 top or larger in half a day.
Posted by Eloise on 2009-07-26:
Thanks for the research Ben.
Posted by Anonymous on 2009-07-26:
Ben, I think many (fine dining) restaurants charge for larger parties. Otherwise, like you said, that is a big loss for them. If I had to give my cc to a restaurant for a reservation, I would definitely be asking them about incidental charges and make my decision based on that info.
Posted by Eloise on 2009-07-26:
Knowitall2, does this mean you wouldn't sue them or report them to the BBB? LOL!

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