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Tupperware Corporation Complaint - No product, no contact
Complaint
I ordered a tupperware set a month ago. It has not arrived and the consultant from whom I ordered does not answer the phone and has no message option. Tupperware Corp says I can only deal with this order through the consultant. This is absurd. First, there is no reason that a purchase should take more than a few days to arrive, not a month; that is ridiculous!!!. and second, if the consultant is absent, then the company needs to step up.
I work full time, too, and do not have time to chase down a person or an order. Will never order from them again and suggest you do not, either...
FYI their BBB rating is D+
I work full time, too, and do not have time to chase down a person or an order. Will never order from them again and suggest you do not, either...
FYI their BBB rating is D+
Comments:
Posted by madconsumer on 2009-07-26:
this is good to know. these types of items we knew as kids are no longer the quality as they once were. and this goes to the sales associates as well.
very helpful.
very helpful.
Posted by knowitall2 on 2009-07-26:
That is a shame. These did use to be great products, with good customer service. They also used to have a lifetime guarantee because they were so well made. Thanks for the review, embee.
Posted by spiderman2 on 2009-07-26:
Did you use your credit card to order this? If so, contact them and see if they can cancel the charge. Good luck.
Posted by Eloise on 2009-07-26:
Could the product be back ordered?
Posted by mom2superkids on 2009-08-16:
I left TW in 2005 and rejoined 7/2009. I've found a lot of changes and they are not all for the better. If you still haven't gotten this resolved feel free to email me and I will do what I can to see that you get the product you paid for. Not all sales associates are alike. I too have had trouble receiving my orders in a timely manner however customers are a top priority. Has the party host received his/her order? If so then you should have yours as well.
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