Paradise Vacations, Inc. Complaint - Bus & driver
NEW YORK, NEW YORK -- My wife and I recently went on our 25th Anniversary get-a-way. Upon our arrival, we were informed that due to the small size of our group, we would be traveling on a smaller bus. OK, fine. Well, the bus was of extremely low quality with a very bumpy ride, and broke down between Philli and D. C. on day-2 of our tour. The bus driver was constantly foul-mouthed, argued with the tour guide, and seldom knew what route to take. We have requested a partial refund but have not heard back nore received any level of apology from the company for our extremely poor experience.