Hotwire, Inc Complaint - Bait and Switch
I booked a hotel for a family trip to Fenway Park in Boston for last weekend using Hotwire. After doing some research and wanting to stay in a hotel in Copley Square, I input all of the information into Hotwire with my request and selected a "blind" hotel at a rate I was comfortable with that I believed would be in afore mentioned area. After my order was placed, I was given the Best Western Roundhouse...being new to traveling in Boston, I just assumed we were going to be in or right near Copley Square. BUT, when we arrived we were EXTREMELY disappointed to find ourselves in a less than family friendly area and NOT within walking distance to Fenway. Think twice before booking with the Hotwire service. I know I won't book with them again.
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