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Cleveland Business Consultants Complaint - Cleveland Business Consultants do Not Support Their Placements

Review by sasharose on 2009-07-27
CLEVELAND, OHIO -- Cleveland Business consultants - do not support their placements: Stay
away from these guys, they are concerned primarily with getting paid,
not customer satisfaction and placing the right employees - they are
just a very expensive resume service and care only about themselves, not
their customers. They do provide a large number of resumes, but their
guarantees and marketing promises mean nothing- use firms that stand
by their placement capabilities an stay away from CBC.

Specifically, we retained CBC to recruit engineers/research scientists
for two positions we had open. In negotiating fees, CBC insisted on up
front payment for all fees, and spent more time negotiating payment
terms than figuring out the position needs and requirements. We offered
our standard 30-30-40% payment schedule spread out over the 90 day
probationary period that we have used with other recruiters, and to
establish an accelerated payment schedule with CBC we were promised that
our "satisfaction is fully guaranteed", so that we did not need to
spread the payments out since they fully guaranteed their
work/placements. On this basis we proceeded to place two engineers from
CBC in the organization over a four month period. Both have been under
performers, and one was let go after 30 days. We offered to settle with
Cleveland business consultants under the industry standard recruiter
conversion terms of 1% per day for the time spent with an unsatisfactory
employee. CBC refused the offer, saying that the person was terminated
for economic reasons, and demanding their full fee. CBC proceeded to
file a lawsuit against us for the full fee.
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