Sony Complaint - Sony Vaio Defective Screen
We bought a Sony Vaio laptop in December (just 7 months ago) and had it in for repair almost immediately for a problem with the touch pad. Here we are a few months later, and suddenly I have strange pixel patterns all over my screen, making it unusable. However, rather than fixing this defective machine, they are saying that I "damaged the screen" despite the fact that I was using it fine five hours earlier. It was left undisturbed for five hours, then this appeared. Apparently this same problem is happening to other users as I found numerous reports on the internet of others having the exact same problem. I will harldy give them the $700 they are requesting to fix this defective machine- I will apply it to a new Dell or mac when I have saved enough.