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Esurance Complaint - Major Rip Off!!! - Car Insurance Fraud

Car Insurance Fraud - Complaint
Review by Ebonie on 2009-07-27
Esurance is a major rip off. My husbands car was stolen from our apartments, (a gated community) Esurance did nothing. Nothing at all. They refused to pay a single dime. They treated him as though he had stolen his own car!

They should be shut down for fruad! I will be dropping Esurance asap.
Comments:
Posted by saj80 on 2009-07-27:
Thanks for all the yelling! Seriously, a few questions: when did this alleged event occur, what response did Esurance give you, is Esurance still investigating? Depending on the timeline, you may need to request assistance via your state's insurance commission, but if Esurance is investigating the claim, it may take some time to resolve.
Posted by MissMarple on 2009-07-27:
This might be why I don't buy insurance from cartoon characters or reptiles.
Posted by skelly39 on 2009-07-27:
Does he have comp coverage? You need to fill in a few more blanks before people can offer you advice.
Posted by laklisa on 2009-07-27:
(...is waiting for the fun fact by MRM...)
Posted by MRM on 2009-07-27:
Did you know: Esurance commercials are animated, and feature a pink-haired female spy named Erin Esurance, who poses as an auto-insurance agent. The character was created by Kristen Brewe, the director of brand and public relations for Esurance, and designed by artist Phil Robinson. She is voiced by Mo Mellady. The commercials are animated by W!LDBRAIN and the Ghostbot animation firms using Adobe Flash. The goal was to juxtapose a widely disliked business, insurance, with a popular superhero archetype. The character was also used on an episode of Who Wants to be a Superhero?. If you dont know, now you know!
Posted by GenuineNerd on 2009-07-27:
I would suggest dropping eSurance and getting coverage from a local agent via a reputable company once eSurance settles your claim. With a local agent, you have someone local to discuss your insurance needs, rather than to go to a website or an 800 number. Complaining to your state's insurance board or attorney general will help too, if you have problems with eSurance and their claims handling.
Posted by Ebonie on 2009-07-28:
Sorry about the all caps. We both have full coverage, ha has additional coverage for the item in and on his car. The investigation is over. he did not get anything, not even a rental. We gave them all the information they requested from the police report to the car keys and even his phone records. We are both changing insurance very soon. I would rather pay more money and know in case anything happens I eill be alright.
Posted by skelly39 on 2009-07-28:
They have to have a good case against him for that denial to be upheld. I would contact your state dept of insurance ASAP.

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