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Saturn Complaint - Will not honor warranty - Saturn performance tune 19212670
Saturn performance tune 19212670 - Complaint
FORT WAYNE, INDIANA -- My son had our local Saturn dealer install Saturn Performance Tune part #1921260 on a 2008 Sky Redline. Two days later the engine blew. The engine block and heads are cracked along with the turbo and water pump. Saturn will not honor new car warranty or warranty on the tune install. Once repair work started to reach $10,000 they shifted their focus to finding something/anything that may have voided the warranty. Looking for help from anyone, because what they are doing is wrong!
Comments:
Posted by madconsumer on 2009-07-27:
what did they say casued the engine to crack? oil, water, or exsessive high rpm's?
Posted by KenPopcorn on 2009-07-28:
For that much money, you might think about finding a lawyer.
Posted by Eloise on 2009-07-28:
$10,000? I bet the car isn't worth much more than that. What did the warranty cover? What was the reason Saturn gave for the denial? Without more information, it's impossible to see who is right and wrong.
Posted by PassingBy on 2009-07-28:
Considering that GM retails the part for $650 I wonder what else they found to amount to $10,000. Get the car to a reliable mechanic familiar with the Saturn line. You need to know exactly what caused the damage.
Posted by helpfullhand on 2009-08-20:
i agree with eloise, we need more information to determine if the repair should be covered by warranty.
Posted by DigitalCommando on 2009-08-20:
PB, where did you find the part?. I looked on several saturn parts website's and found nothing. A google of the part number only references this M3C post.
Posted by tigroscr on 2009-08-29:
I have heard about this car and as I understand it your son adjusted the wastegate valve on the turbo. 1st as soon as he adjusted that, the engine warranty is void, 2nd his adjustment was such that the excess boost had nowhere to go, so all the boost built up in the engine itself which then caused the crack in the block and then pushing out the water pump o-ring seal. So with all that information I see it as your son was the cause of the failure NOT GM. Thank you
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