Zip19 dot com Complaint - Zip19 Dot Com has IT issues.

Review by MiniMe on 2009-07-27
I have used them a lot and had no problems at all until the 20th of this month. Here is what happened.

I took out a loan on the 6th of this month, repay day would be the 20th. Well now I got my 500 bucks on the 7th into my bank account. Much to my surprise they doubled the deposit to 1000 bucks. WOW what a mistake. I was sure they would reverse the extra 2 electronic deposits and sure enough they did on the 8th. No problem so far. It did not cost me anything in debit charges and such. So the 20th rolled around and sure enough they zapped my account for the loan and did not over charge. NOW my account is in some sort of "hold" condition and will not let me reloan any money. I have called and was told about 300 clients was affected as I was.

Also told it was an error in the IT department and are working hard to fix the problem and I could reloan in 3 business days. This is about a week ago and countless emails and phone calls can NOT tell me when this will be corrected.

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