US Airway Philadelphia Airport Compliment - Re: Flight 1070 On 7/25/2009
PHILDELPHIA, PENNSYLVANIA -- My mother in law traveling from Detroit mi on flight 1070 departure time 7:20 am it was a short lay over to Baltimore she got off the plane unaware that she could not do that. She was called a flight hopper, I was called to pick her up I was also unaware of this rule. She was treated fairly by security but,
she has not flown in over 15 years and did not know this rule that she could not get off in Philly her family (we) all live in Wilmington DE.
So therefore she thought she could get off there. I was very upset that I could not find her. I went to every security counter to locate her. I met a nice lady. From outside, she gave me a one time pass to go to gate b4 to find her, I could not find her. I then had a panic attack.
And another nice lady and a young man was wonderful in helping me locate her. She was sent on flight 3031 to Baltimore. These two people are the best people I have met in a long time. I then told them I was locked in the parking lot section b y22 and I did not have any money to get out they gave me money from their own pockets to get out of the lot.
I just wanted to let you know that these people that has helped me were great and I pray that they stay that way please do something to reward them. I did tell them that I am going to pay them back they both said, just help someone else in need one day. I then left and had just enough money to pass.