Whirlpool - $1000 dollar washer should last longer than 3 years!
Cabrio washer - Complaint
Three years ago we decided to replace our 25 year old wash machine that we inherited when we bought our house. I did my research and decided on the Cabrio from Whirlpool. It was expensive at $1000, but higher cost means better quality right?! Recently it started flashing the F1 error code. I looked it up on line and found that this is a major problem with the Cabrio, so much so that there is an "F1 recall" by the company. As a result they are repairing folks machines for free. I thought how great, no problem. I called customer service today and was told that my model number was not covered in the recall even though it was exhibiting all the same problems as models covered under the recall. The gal offered to set me up with a service call that I would then have to pay for myself.
I have learned my lesson. I could have bought a machine for half the price, one that is less fancy and had less problems. I need to replace at least 3 other major appliances in my kitchen. I will go out of my way to avoid Whirlpool. I am majorly disappointed to say the least.