Radio Shack Complaint - Radio Shack - Electronics Leader or Thief?
SEBRING, FL, FLORIDA -- On 7/22 at noon, I went to the Radio Shack in Sebring FL to buy three batteries for my portable phones. Store did not have batts in stock. Mgr tried to order from warehouse but not in stock. Mgr placed an order on line and swiped my debit card but claims the screen "went blank." Mgr said my card was NOT charged because the order never went through. Oh, the order never went through, but he was wrong about the $. I called my bank a few hours later and a $48.12 hold had been placed on my account. Called RS Mgr back, he said the hold would be released in 24-48 hours. It's now 152 hours later on 7/28 and the hold is still on my account. My bank says RS has not released the funds. I don't have any batteries and no order exists in their system. THIS is the reason I don't shop at Radio Shack. Are you kidding me? They take your money and their own computers don't work well enough to provide an order number to reference so you can get a refund!