The Providence Mutual Fire Insurance Company Complaint - Avoid The Providence Mutual Fire Insurance Company
I am a co-insured under a policy from The Providence Mutual Fire Insurance Company, and a loss was recently incurred on this policy. After the adjustment process, which took a very long time (5 months!), I was shocked to have The Providence send me a claim seeking reimbursement for the claim they had just adjudicated. The claim states that they are seeking reimbursement for a loss covered under the policy (they are not disputing whether or not the loss was covered). This is COMPLETELY ILLEGAL under Massachusetts general laws' consumer protection statutes. What's the point of insurance if the insurance company pays a claim and seeks reimbursement you?
The adjuster I spoke with was an idiot, and no one at the company seems to care / I cannot get this resolved. I am about to embark on legal proceedings against this company, but wanted to caution anyone seeking to do business with The Providence Mutual Fire Insurance Company that, in my opinion, they are as shady and unethical as they come / look elsewhere.