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MetroPCS - International $5.00 Add-on Complaint - Don't take Metro PCS International $5.00 plan - Poor Service, No Service - $5.00 International Calling Plan
$5.00 International Calling Plan - Complaint
Hello
This is my experience. A friend came by my house and told me that MetroPCS has a $5.00 unlimited calling plan to my home country. So all excited about saving some money and being in touch with my relatives I ran down to the MetroPCS store, bought a 195.00 Samsung phone and left AT&T to join the MetroPCS bunch.. regret, regret. Phone works in the USA but international service is always down. The phone calls the foreign number and they hear you but you do not hear them. This happened for 5 days straight. Called the customer service desk and all the reps know to do is reactivate your phone and ask you to try it again. No One can tell you if its a bandwidth problem or some other thing. Is MetroPCS trying to gain customers by lying about their international service?.
Anyway, thank God I did not move my whole family plan from AT&T. I will soon be moving back to them. Its better to pay a little more without this type of irritation.
This is my experience. A friend came by my house and told me that MetroPCS has a $5.00 unlimited calling plan to my home country. So all excited about saving some money and being in touch with my relatives I ran down to the MetroPCS store, bought a 195.00 Samsung phone and left AT&T to join the MetroPCS bunch.. regret, regret. Phone works in the USA but international service is always down. The phone calls the foreign number and they hear you but you do not hear them. This happened for 5 days straight. Called the customer service desk and all the reps know to do is reactivate your phone and ask you to try it again. No One can tell you if its a bandwidth problem or some other thing. Is MetroPCS trying to gain customers by lying about their international service?.
Anyway, thank God I did not move my whole family plan from AT&T. I will soon be moving back to them. Its better to pay a little more without this type of irritation.
Comments:
Posted by ksmom on 2009-08-04:
Oh no, that is too bad. I have it and it works great. the only thing is you need to check their website to see if the number you want to call is included.
Posted by gilly on 2012-03-30:
I too have that plan and it worked for me. But as of yesterday the country that i call is no longer available on the calling plan..mind u..Metropcs neglected to inform their customers about the change...so then what the hell am i paying $5/month for????
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